Terms of Service & Terms of Sale
Terms of Service
This page explains Studio Founded’s Terms of Service.
When you use purchase from us, you are agreeing to our Terms of Service, Terms of Sales, Privacy Policy, and Cookies Policy.
Purchase, installation, or use or any Studio Founded product signifies that you have read, understood, and agree to be bound by the terms outlined below.
These Terms are governed by and construed in accordance with the laws of England. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of England.
Our Products and Services are available to customers based in the UK, US, Canada, and Australia.
1. Our Intellectual Property
1.1 All content, materials, website templates, plugins, and digital products provided by Studio Founded are protected by intellectual property laws.
You agree not to:
Share, resell, modify, or create derivative works from our content.
Use our images, graphics, branding, or assets without prior written consent.
For licensing inquiries, please contact us via our form.
2. Privacy Policy
2.1. By using our Services, you confirm that you have read and understood our Privacy Policy. This document explains what data we collect, how we use it, and how we protect your information. Our Privacy Policy is not a contractual document and is subject to change.
2.2. By using our Services, you confirm that you have read and understood our use of Cookies. For full details please visit our Cookies Policy.
3. Paid Services
3.1. We use third-party payment processors, including Stripe and PayPal, to handle payments securely.
3.2 Payments are processed through your linked account, and you are responsible for ensuring sufficient funds are available.
3.3. The processing of payments is subject to the Terms & Conditions and Privacy Policies of the payment processor (e.g., Stripe, PayPal).
3.4. Fees charged by third-party processors may differ from those outlined in our refund policies.
3.5 We are not responsible for additional fees, exchange rate fluctuations, or processing errors caused by third-party payment providers.
3.6 An order is not considered accepted until full payment has been processed.
3.7 If payment is declined, we are not obligated to fulfill the order.
4. Updates
4.1. We reserve the right to update this Agreement at any time. We will always display the most recent version on our site.
4.2. If an update substantially affects your rights, we will notify you by displaying a notice on our homepage.
4.3. By continuing to use or access the Services after any modifications come into effect, you agree to the updated Agreement.
4.4. If you disagree with our changes, you should stop using our Services and cancel any Paid Services.
5. Events Beyond Reasonable Control
5.1 No Liability for Unforeseen Events
We are not liable for failure or delay in performance due to circumstances beyond our reasonable control, including:
Natural disasters
Fire
Acts of government or state regulations
War or terrorism
Failure of third-party service providers (e.g., hosting, payment processors, email services)
Cyber attacks, server failures, or other technological disruptions
Industrial action (strikes, labor disputes) beyond our control
In such cases, we will make reasonable efforts to resume operations as soon as possible.
6. Right to Refuse Service
6.1. Service Discretion
We reserve the right to refuse service to any order, person, or entity at our sole discretion.
We are not obligated to provide a reason for refusal.
6.2 Website Changes & Discontinuation of Services
We may change or discontinue any aspect of our website, products, or services at any time.
Any existing obligations (such as fulfilling paid services) will still be honored.
7. Limitation of Liability
7.1 Studio Founded shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, services, or digital products.
7.2 You assume full responsibility for implementing any recommendations or modifying our templates/products after purchase.
7.3 Some jurisdictions do not allow exclusions of liability. In those cases, our liability is limited to the maximum extent permitted by law.
8. Governing Law & Dispute Resolution
8.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
8.2 Any disputes arising under these Terms shall first attempt to be resolved through mediation.
8.3 If mediation is unsuccessful, disputes shall be settled in the courts of England and Wales.
9. Severability Clause
9.1 If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
9.2 Any invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent of the agreement.
10. Translation Clause
10.1 This Agreement is written in English. If it is translated into other languages, the English version will be used except where prohibited by law.
If you have any questions about our Terms and Conditions, please contact us via our form or email us at hello [at] studiofounded [dot] com.
Alternatively, you can write to us at:
Studio Founded
4th Floor, Silverstream House
45 Fitzroy Street, Fitzrovia
London
W1T 6EB
Terms of Sale
This End User License Agreement is a binding legal agreement between you and Studio Founded.
By purchasing from us, you agree to this Terms of Sale, and our Terms of Service, Privacy Policy, and Cookies Policy.
These Terms will be governed by and construed in accordance with the laws of England. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of England.
Our Products and Services are available to customers based in the UK, US, Canada, and Australia.
Purchase, installation, or use of any Studio Founded product signifies that you have read, understood, and agree to be bound by the terms outlined below.
Our Terms of Use explain general Terms and Conditions of usage, and our Privacy Policy explains what personal information we collect, how it is used, and how it is shared.
The terms “we,” “us,” and “our” refer to Studio Founded. The terms “user,” “you,” and “your” refer to customers of Studio Founded’s products.
Studio Founded provides digital design products, including but not limited to:
Website Templates
Plugins
Stock Photos and Mockups
Design Templates
Workbooks
1. Disclaimer of Warranties
WE DO NOT REPRESENT OR WARRANT THAT OUR PRODUCTS OR SERVICES WILL CREATE ANY ADDITIONAL PROFITS, SALES, EXPOSURE, OR BRAND RECOGNITION. STUDIO FOUNDED HAS NO RESPONSIBILITY TO THE CLIENT IF THE DELIVERABLES DO NOT LEAD TO THE CLIENT’S DESIRED RESULT(S).
2. Limitation of Liability
2.1 Our website templates, plugins, and digital products are provided “as is” and without warranty, expressed or implied.
2.2 They may not function exactly as you wish, nor work with all third-party plugins, integrations, or services.
2.3 You assume full responsibility for any customizations or modifications made after purchase.
2.4 Studio Founded shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products.
2.5 You assume responsibility for any additional costs related to third-party services, hosting, maintenance, or technical issues related to your site.
2.6 Some jurisdictions do not allow the exclusion of certain warranties. Nothing in this section should be construed as excluding or limiting any warranty beyond what is permissible under applicable law.
3. Force Majeure Clause
3.1 Studio Founded shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
Acts of God
Natural disasters
Internet or hosting failures
Cyber attacks
Pandemics
Governmental actions
Other unforeseen events
In such cases, we will make reasonable efforts to resume services as soon as possible.
4. Intellectual Property Protection
4.1 All original content, designs, templates, custom code (CSS/JS), and related assets remain the intellectual property of Studio Founded.
4.2 You are granted a limited, non-transferable license for personal or client use as outlined in these Terms.
4.3 Any unauthorized reproduction, resale, or distribution of our templates, code, or assets is strictly prohibited and may result in legal action.
4.4 You may not use our templates, designs, or products to create competing digital products, courses, or services that directly replicate or significantly derive from Studio Founded’s intellectual property.
4.5 Any breach of this non-compete agreement may result in legal action.
5. Provision of Design Templates
5.1 License
Purchasing a Photoshop or Adobe Express template grants you a non-exclusive, non-transferable, single-seat license.
You may not share, sell, or resell this template in any way.
You may use the template for yourself and up to 1 client project. If using it for additional client projects, you must purchase an additional license (1 license = 1 project).
You may remove credit or references to Studio Founded.
6 Provision of Website Templates
6.1 License
Purchasing a Studio Founded website template grants you a non-exclusive, non-transferable, single-seat license (1 template purchase = 1 website).
If you would like to use the template for additional websites, you must purchase additional licenses.
You may purchase a template for use in a single client project. A separate license is required for each client.
You may customize the template as needed.
You may not duplicate, share, resell, or use any part of the template (including CSS or JS code) on another website.
6.2 Credit
If you are using a template for a client project, you must retain our credit and a link to Studio Founded in the website footer.
If the template is for your own business or personal use, you may remove our credit.
6.3 Compatibility
Our templates are only compatible with Squarespace 7.1 and can only be installed as new websites (not applied to an existing website).
A Squarespace Business Plan or Commerce Plan is required for all template features to function properly.
You are eligible for an extra 20% discount on your Squarespace Plan when you purchase one of our templates. The discount is only eligible if you purchase an Annual Plan. If you purchase a Monthly Plan and wish to switch to an Annual Plan later, you will not be eligible for a discount.
It is your responsibility to test browser compatibility using the provided template demonstrations. We do not guarantee compatibility with all browsers or future updates made by browser developers.
6.4 Template Delivery
After purchase, your template will be installed, and an access link will be sent to the email address provided at checkout.
Template installation may take up to three working days.
6.5 Refund Policy
Our digital products are non-refundable once accessed.
Refunds are only available if:
You request a cancellation before accessing the template.
There is a valid reason that prevents use (determined on a case-by-case basis).
If a payment plan is used, all payments must be completed.
If a payment is unpaid, we reserve the right to revoke access to your website template.
6.6 Warranty
Studio Founded does not guarantee that our templates will work with all third-party plugins or services.
We are not liable for any issues arising from modifications or customizations made by the user.
6.7 Technical Support
30 business days of free technical support is provided, starting from the date your template access link is sent.
We aim to respond within 72 hours during business days, but this may be longer for complex issues or during busy periods.
Support does NOT include:
Design strategy or consulting
Compatibility with third-party plugins or software
Fixing issues related to custom code modifications
Hosting, server, or email configurations
After 30 business days, free support ends, except under special circumstances (determined at our discretion).
If additional support is needed after this period, it will be charged at our current hourly rate, and an estimate will be provided before any work is done.
6.8 Customer Responsibility & Compliance
Our templates are building blocks for customers to customize.
It is the customer’s responsibility to ensure compliance with applicable copyright, data protection, and accessibility laws.
Studio Founded is not liable if a customer’s website fails to meet legal requirements in their jurisdiction.
6.9 Squarespace Disclaimer
Our Squarespace templates are not endorsed by, affiliated with, or supported by Squarespace.
We are an independent provider of templates and customization services for Squarespace users.
6.10 Squarespace Discounts
We offer a 25% discount on Squarespace plans as part of the Squarespace Circle program. However, any discounts are provided at Squarespace’s discretion and are subject to change. While we do our best to provide accurate and up-to-date information, we cannot guarantee the availability, terms, or eligibility of any Squarespace discounts. For the latest details and terms, please refer to Squarespace’s official website.
6.11 Showcasing Customer Websites
We love celebrating the creativity of our customers and showcasing how our templates come to life. We may share a screenshot of publicly accessible websites built using our templates on our website, social media, and marketing materials. This helps inspire others and gives your business additional exposure. We will keep the screenshot live for as long as we see fit unless you request its removal. If you later switch templates or close your site, we may still share the screenshot as an example of past template usage. We will always include a link back to your website to help drive traffic and support your SEO strategy. However, if you prefer not to have your website featured, simply contact us and we will remove it promptly.
7. Provision of The Template Styling Package
7.1 Requirements
To use our custom Squarespace template personalization services, customers must have:
A Squarespace account
A Squarespace Business Plan
A Squarespace template purchased from Studio Founded
Customers must also provide:
Copy, imagery, branding, and legal documents (such as their website terms and conditions).
7.2 Pre-Booking
Spaces are limited. You must book your package at least 2 weeks in advance to secure availability.
Your space is confirmed upon full payment or a non-refundable deposit (if a payment plan is agreed upon).
Your website content (images, copy, legal documents, branding, and questionnaire) must be submitted at least 4 working days before the start date.
Missing content or delays may incur a fee.
7.3 Content Responsibilities
The client is responsible for ensuring they have full ownership or a commercial license for all content provided (e.g., web fonts, stock images).
All text provided by the client must be free from plagiarism.
7.4 Revisions
Includes up to 2 rounds of revisions.
Client feedback must be submitted promptly to avoid delays.
7.5 What’s Included
Your chosen template
Customizing up to 5 pages with provided content
Uploading up to 5 products, blog posts, and galleries
Optimizing up to 50 images
Integrating logos, fonts, and colors
Customized CSS (within reasonable scope)
30 additional days of technical support
7.7 What’s NOT Included
SEO, Copywriting, Imagery
Site migration
Installation on Squarespace 7.0 or other platforms
Custom JavaScript or jQuery
Domain fees, Squarespace subscription, or third-party integrations
Social media connection
Data protection and accessibility compliance (seek legal advice if needed)
7.8 Dormancy Policy
If the client fails to respond within 30 days, the project will be put on hold and the client will be notified.
To reopen the project, the client must pay a $200 reactivation fee, and scheduling will be subject to availability.
8. Provision of the Connect & Convert: Pre-Launch Site Audit
8.1 Service Description
The Pre-Launch Site Audit is an add-on service for customers who have purchased a Studio Founded website template. It is designed to help small business owners and creatives refine their site before launching by identifying key areas for improvement.
The service includes:
A review of your website’s strategy, functionality, SEO, and design to assess its effectiveness.
A basic SEO audit, which checks for missing meta data, alt text, site speed issues, and other on-site SEO factors. This is not a full SEO strategy or keyword research service.
A customized Notion checklist with clear, step-by-step recommendations tailored to your website.
This Audit is advisory only. It provides strategic recommendations for you to implement and does not include hands-on edits or direct implementation.
8.2 Booking & Expiry Policy
The Audit must be scheduled within 6 months of purchase.
A booking link will be provided after purchase.
If the Audit is not scheduled within the 6-month period, the payment is non-refundable, but may be applied as credit toward another Studio Founded service.
8.3 No Guarantees or Liability
The Audit is designed to identify common website issues but does not guarantee specific results (e.g., increased traffic, conversions, or revenue growth).
The Audit is not a guarantee of SEO ranking improvement.
Studio Founded is not liable for any changes made to your site before or after the Audit or for any resulting impact on your website’s performance.
It is the client’s responsibility to implement the provided recommendations or to seek additional support if needed.
8.4 Refund & Cancellation Policy
You may cancel for a full refund within 14 days of purchase, provided the audit has not yet been scheduled or completed.
Once the audit has been scheduled, it is non-refundable.
If the audit is not booked within 6 months, the payment remains non-refundable, but may be applied as credit toward another Studio Founded service.
8.5 Additional Support
The audit includes a structured review and actionable checklist, but does not include implementation of recommendations.
If you require additional support beyond the provided checklist, you may book additional time through a Designer Hour or Designer Day for further assistance.
9. Provision of Designer Hour and Designer Day Services
91. We offer time-based design services, including:
Designer Hour (1-hour focused design task)
Designer Half-Day (4-hour design intensive)
Designer Day (8-hour design intensive)
These services are intended for small-scale updates, refinements, and design tasks that can reasonably be completed within the booked timeframe.
8.2 Booking & Scope Expectations
Clients must provide a detailed request upfront outlining the tasks they want completed.
Studio Founded will assess the request and confirm if the tasks can reasonably be completed within the booked time.
If a task requires more time than estimated, the client will be notified. Additional time may be billed at our standard hourly rate.
8.3 Non-Refundable & Time-Based Service
All Designer Hour, Half-Day, and Designer Day bookings are non-refundable once scheduled.
If the client cancels or does not use the time, no refunds will be issued.
If a client does not provide necessary content, feedback, or approvals in time, the session may still be charged in full.
8.4 Additional Time & Overages
If a booked service requires more time, Studio Founded may offer to extend the session at an additional hourly rate.
Additional time is subject to availability and will be billed separately.
8.5 No Guarantees of Completion
While every effort will be made to complete tasks within the allocated time, the final outcome depends on:
Complexity of the requested tasks
The client’s ability to provide necessary feedback and assets in a timely manner
If all tasks cannot be completed in the booked time, Studio Founded is not obligated to complete additional work without extra billing.
8.6 Revisions & Follow-Up Work
Designer Hour, Half-Day, and Designer Day services do not include unlimited revisions.
Minor refinements may be made within the session, but additional revisions may require a new booking or additional charges.
8.7 Dormancy Policy
Clients must be available to provide necessary feedback and approvals during the booked time.
If the client is unresponsive or delays the process, Studio Founded is not responsible for incomplete work due to lack of communication.
8.8 Intellectual Property & Usage Rights
Upon full payment, the client receives a license to use the completed work for their business.
Studio Founded retains ownership of any unused design concepts.
If additional modifications are needed after the booked time, they may be charged separately.
10. Provision of Bespoke & Custom Work
10.1 Scope of Services
Studio Founded offers custom brand strategy, website design & development, coding, and SEO services.
10.2 No Refund Policy
Bespoke/custom work is non-refundable, as it is a service based on time and expertise.
Once work has begun, no refunds or reversals will be granted.
10.3 Dormancy Policy
Customers must provide all necessary content, feedback, and approvals in a timely manner.
If a customer fails to respond for 30 consecutive days, the project will be put on hold.
To reopen the project, a $200 reactivation fee will apply, and rescheduling will be subject to availability.
10.4 Limitation of Responsibility
While we strive to deliver high-quality results, Studio Founded is not responsible for:
The future performance of a customer’s website (e.g., traffic, conversions, sales).
Website downtime, hosting issues, or third-party service failures.
Changes made by Squarespace, Google, or third-party providers that affect functionality after delivery.
10.5 Intellectual Property for Bespoke Work
Upon final payment, you receive a license to use the completed project.
Studio Founded retains the right to showcase completed work in its portfolio, unless otherwise agreed.
11. Chargeback & Dispute Policy
11.1 Due to the digital nature of our products, all sales are final and non-refundable once accessed.
11.2 By purchasing from Studio Founded, you agree not to file a chargeback or dispute with your bank or payment provider.
11.3 If a dispute is filed, we reserve the right to provide proof of digital delivery and our refund policy to the payment provider.
11.4 If an unauthorized chargeback occurs, we may revoke access to your purchased products.
12. Independent Contractor
12.1 Studio Founded is an independent contractor and not an employee of the Client. We are solely responsible for all taxes, withholdings, insurance, and any other obligations that apply to independent contractors.
13. Severability
13.1 If any provision of these Terms is found to be invalid, illegal, or unenforceable for any reason, the remaining provisions shall remain in full force and effect. Any invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent of the agreement.
14. Governing Law & Dispute Resolution
14.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
14.2 Any disputes arising under these Terms shall first attempt to be resolved through mediation.
14.3 If mediation is unsuccessful, disputes shall be settled in the courts of England and Wales.
If you have any questions about our Terms of Sale, please contact us via our form.
Alternatively, you can write to us at:
Studio Founded
4th Floor, Silverstream House
45 Fitzroy Street, Fitzrovia
London
W1T 6EB